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Who sent this letter?

Akte DE · 01 Arriving · stop 6/7

This one is a wildcat. Fiddly, and easy to get wrong. Nothing bad happens if you do — you just have to fix it. Get it right once and you never think about it again.

Who sent this letter?

A letter arrives in German, and until you know what it is, it could be anything. Almost all the official post of your first months comes from a short list of senders, and most of it wants nothing from you at all. Here they are in the order they usually turn up, with what each one is and what to keep.

Your letter stays on your table

There is nothing to upload here, so nothing is scanned or read by anybody. This page is a list you look things up in: find the sender printed on your envelope, and read what that letter usually is. It names the common letters and what sets them off. It does not interpret the one in your hand.

Holding one right now?

This page is the 9 you will meet, in the order they turn up. If an envelope is already open in front of you, show it to the tool instead and it will tell you which one it is.

Tame your paper

The senders you will actually hear from, in order

The quickest way to identify a letter is the sender line, the Absender. It is printed at the top left, or shows through the window in the envelope.

8 of these 9 ask nothing of you at all. They arrive, you file them, and that is the end of it. Only the broadcasting-fee letter wants an answer.

01 · AbsenderBundeszentralamt für Steuern

The Steuer-ID letter

Not an animalNothing to do. Keep it somewhere you will find it again.

Your tax number. By post only, never by email or phone.The official wording A plain letter from the Bundeszentralamt für Steuern (Federal Central Tax Office) brings your tax identification number (IdNr / Steuer-ID) after your first Anmeldung. For data-protection reasons the number is only ever communicated by post — nobody legitimate will email or phone it to you. Keep the letter: your employer needs the number, and it stays yours for life. Source ↗

Payslip explainer

02 · AbsenderARD ZDF Deutschlandradio Beitragsservice

The broadcasting-fee letter

WildcatFiddly, and easy to get wrong. Nothing bad happens if you do — you just have to fix it. Get it right once and you never think about it again.

The TV-fee letter. Routine, not a scam, one per home.The official wording A letter from 'ARD ZDF Deutschlandradio Beitragsservice' follows your Anmeldung: the residents' registration office notifies the contribution service of every new registration, and the service then writes to clarify who pays the broadcasting fee for the dwelling. It is not a scam and not optional post — but only one person per dwelling pays. Source ↗

Rundfunkbeitrag helper

03 · AbsenderDeutsche Rentenversicherung

Your social-insurance number

Not an animalNothing to do. Keep it somewhere you will find it again.

Your social-insurance number. Employers ask for it.The official wording When you are first insured through a job, the pension insurance's data office assigns your social-insurance number (Versicherungsnummer) and must inform you without delay, issuing a Versicherungsnummernachweis — the document that replaced the old paper Sozialversicherungsausweis. It contains only the number, your names and the issue date. Employers ask for the number; if the document is lost, a new one is issued via your Krankenkasse or the pension insurer. Source ↗

Payslip explainer

04 · AbsenderYour Krankenkasse

The health card (eGK)

Not an animalNothing to do. Keep it somewhere you will find it again.

Your health card. Take it to every doctor.The official wording After you join a statutory Krankenkasse, your electronic health card (elektronische Gesundheitskarte, eGK) is sent to you by post — the fund may ask for a passport photo during registration. Carry the card whenever you visit a doctor or a hospital. Source ↗

Health insurance explainer

05 · AbsenderYour bank

Girocard & PIN

Not an animalNothing to do. Keep it somewhere you will find it again.

Your bank card and PIN. Tell the PIN to nobody.The official wording After your account is opened, the bank sends you your Girocard and your PIN — and usually a confirmation of receipt by post or email right after you apply. Memorise the PIN and share it with no one; the bank itself will never ask you to tell it. Source ↗

Bank account basics

06 · AbsenderID issuing process (eAT / eID)

The PIN letter you must not throw away

Not an animalNothing to do. Keep it somewhere you will find it again.

The PIN letter for your permit. It looks disposable. Keep it.The official wording When you apply for an electronic residence permit (eAT) — or a German ID card — you receive a PIN letter for the card's online-ID function. Under its two scratch fields sit a five-digit one-time PIN and a ten-digit unblocking key (PUK). It looks disposable; it is not: keep it for as long as the card is valid. Source ↗

07 · AbsenderFinanzamt

The Finanzamt letter

Not an animalNothing to do. Keep it somewhere you will find it again.

Your local tax office. The Steuernummer on it is not your Steuer-ID.The official wording A letter from your local Finanzamt carries a Steuernummer, and that is not the same number as the Steuer-ID. The Steuer-ID comes once from the Bundeszentralamt für Steuern, and a person may only ever hold one of them. A Steuernummer is the file number the local office uses for you, and it can change when you move or when your situation does. Source ↗

08 · AbsenderFamilienkasse

The child-benefit decision

Not an animalNothing to do. Keep it somewhere you will find it again.

The Familienkasse has answered. The letter says yes or no.The official wording Child benefit is decided by the Familienkasse and the decision arrives as a Bescheid, so the letter itself says whether the answer was yes or no. One date on it matters more than the rest: money is only paid backwards for the six months before the month your application arrived, so a late application loses the months before that. Source ↗

Payslip explainer

09 · AbsenderBundesamt für Justiz

The certificate of conduct

Not an animalNothing to do. Keep it somewhere you will find it again.

Your certificate of conduct. Keep it; it carries a date.The official wording A Führungszeugnis is the certificate about what the federal criminal register holds on you, and anyone from the age of 14 can ask for one. Where you asked for it in order to show it to an authority, the law sends it straight to that authority instead of to you — so a copy arriving in your own post means you asked for your own. Source ↗

The words on official letters

What each word means. This does not tell you what your own letter is asking for.

Absender
The sender — printed top-left or in the address window; the fastest way to identify any letter
Aktenzeichen / Az.
The file reference — quote it if you reply
Kassenzeichen
A payment reference used in transfers to an authority
Bescheid
An official decision notice
Frist
A deadline — the date by which the letter expects a reply or action
Widerspruch
A formal objection to an official decision
Mahnung
A payment reminder
Einschreiben
Registered mail — someone usually has to sign for it
Zugang
The moment a letter legally reaches you — most deadlines are counted from this, not from the date printed on the letter
Zustellung
Formal delivery, usually recorded — the day the clock starts
Einspruch
An objection, in tax and social-security matters — the word Widerspruch does the same job on the administrative side
Widerspruchsfrist
The period you have to object, counted from when the letter reached you
Begründung
The reasons — the part of a decision that says why, and the part people look for
Bewilligung
Approval — something you applied for was granted
Ablehnung
Refusal — something you applied for was turned down
Nachzahlung
A further payment being asked for, on top of what you already paid
Erstattung
Money coming back to you
Säumniszuschlag
A surcharge added for paying late
Mahngebühr
A fee added for having to remind you
Verzug
Being in default — legally late with a payment, which is not the same as simply not having paid yet
Mitwirkung
Your part in it — the office cannot finish without something from you, and is asking for it
Wohnungsgeberbestätigung
Your landlord's written confirmation that you really live at the address — the registration office asks for this one constantly
Hauptwohnung
Your main home — the address you are registered at, if you have more than one
Sprechzeiten
The hours the office is open to callers, which are usually shorter than you expect
Terminvereinbarung
You have to book — turning up without an appointment will not get you seen
Unterlagen
Documents — the papers an office wants from you
erforderlich
Required — not optional
Empfangsbekenntnis
A slip confirming you received something, which you sign and send back
Vollmacht
A written authority letting somebody else act for you
Gebühr
A fee for an official act
Verjährung
The point after which a claim can no longer be enforced

When this page isn't enough

This page names common letters. It does not read yours, write your reply, or judge a deadline or a demand. If a letter asks you for money, or sets a date you do not understand, use the contact details printed on the letter itself. A Verbraucherzentrale or a migration advice centre can also look at it with you. And if a letter demands payment but matches none of the senders above, be careful before you pay anything.

The letters follow the paperwork. The steps that trigger them:

Anmeldung starter packRundfunkbeitrag helper

An automated assistant that organizes your information and applies publicly documented rules. Sources for each rule are cited.

This is not legal, tax, immigration, or financial advice, and not an official recognition, filing, or application. For decisions with legal or financial consequences, consult a qualified professional.

Rules last verified: 2026-07-15.

Sources

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